Terms & Conditions
Last Updated: 03/06/23

Introduction

1. These terms and conditions ("Terms") govern your use of our products, services, and website ("Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use our Platform.

2. The Platform is operated by Sonia Rose Fitness Ltd, a company registered in the United Kingdom. Our registered office is located at 8-10 High Beech Rd, Loughton IG10 4BL, UK.

 

Payments

1. Pricing and Payment Terms

1. Pricing: The prices for our products or services are listed on our website or provided to you upon request. All prices are in pound sterling (£/GBP] and inclusive of any applicable taxes, unless otherwise stated.

2. Payment Methods: We accept payment by Klarna, paypal, bank transfer, cash, credit/debit cards.

3. You agree to provide accurate and valid payment information when making a purchase.

4. Authorization: By providing payment information, you authorize us to charge the specified amount for your order. You represent and warrant that you have the legal right to use the payment method provided.

5. Order Confirmation: Upon completion of your payment, we will send you an order confirmation email, which will include details of your purchase.

 

1. Third-Party Payment Processors

1. Use of Third-Party Processors: Sonia Rose Fitness Ltd may use third-party payment processors to facilitate and process payments made through our Platform. The use of such processors is subject to their own terms and conditions and privacy policies.

2. Data Protection: Sonia Rose Fitness Ltd does not store or have access to your full payment card details. All payment card information is securely transmitted and processed by the third-party payment processor in accordance with their terms and privacy policies.

3. Third-Party Terms: By making a payment through a third-party payment processor, you agree to be bound by their terms and conditions and privacy policies. We recommend reviewing the relevant terms and policies of the payment processor before making a payment.

4. Disputes or Issues: Any disputes, issues, or inquiries related to payments made through a third-party payment processor should be directed to the respective payment processor's customer support.

 

Services

1. Description of Services

1. Sonia Rose Fitness Ltd offers a range of holistic health services, including massage, facials, wellbeing events, sound & energy healing. Detailed descriptions of each service can be found on our website or provided to you upon request.

2. Sonia Rose Fitness Ltd services are intended to promote well-being and are not a substitute for medical advice or treatment. We recommend consulting with a qualified healthcare professional before making any decisions related to your health.

 

1. Booking and Appointments

1. Booking Process: To book a service, you may be required to provide certain information, such as your name, contact details, and preferred date and time. We will make reasonable efforts to accommodate your requested appointment, but availability may vary.

2. Confirmation: Once your booking is confirmed, we will send you a confirmation email or notification. Please ensure that the details provided are accurate and notify us promptly of any changes or cancellations.

3. Cancellations or Rescheduling: If you need to cancel or reschedule your appointment, please notify us as soon as possible. Please refer to our cancellation policy.

 

1. Service Disclaimer

1. Results and Individual Variations: The effectiveness and results of our services may vary depending on individual circumstances and commitment to the program. Uma does not guarantee specific outcomes or results from our services.

2. Health Considerations: Sonia Rose Fitness Ltd services may not be suitable for everyone. It is your responsibility to disclose any relevant medical conditions, allergies, or other health considerations prior to booking a service. We reserve the right to refuse or modify services based on individual health circumstances.

 

Offers and Promotions

1. General Terms

1. Offers and promotions: From time to time, we may offer special promotions, discounts, or other offers ("Offers") on our products or services. These Offers may be subject to additional terms and conditions, which will be clearly stated and made available to you at the time of the Offer.

2. Eligibility: Offers are typically available to customers who meet the specified criteria, such as new customers, existing customers, or specific target groups. Offers are subject to availability and may be limited in quantity or time.

3. Modification or cancellation: Sonia Rose Fitness Ltd reserves the right to modify or cancel any Offer at any time, without prior notice, for any reason. In the event of modification or cancellation, we will make reasonable efforts to notify affected customers.

4. Non-transferable: Unless otherwise stated, Offers are non-transferable and may not be redeemed for cash or any other equivalent.

 

1. Promotion Codes

1. Use of promotion codes: Some Offers may require the use of promotion codes. If you have received a promotion code, please enter it during the checkout process to apply the Offer to your purchase. Only valid promotion codes will be accepted.

2. Restrictions: Promotion codes may have specific restrictions, such as a limited period of validity, a minimum purchase requirement, or limitations on product or service eligibility. These restrictions will be clearly stated and made available to you at the time of the Offer.

3. Non-transferable: Promotion codes are typically limited to one-time use per customer, unless otherwise stated. They may not be transferred, sold, or shared with others.

 

Gift Cards

1. Purchase and Redemption: Sonia Rose Fitness Ltd  may offer gift cards ("Gift Cards") for purchase on our website or at our physical locations. Gift Cards can be used as a payment method for purchasing our products or services. The value of the Gift Card can be redeemed in full or in part, and any remaining balance will be stored on the Gift Card for future use.

2. Expiration: Gift Cards may have an expiration date, which will be clearly stated on the Gift Card or communicated to you at the time of purchase. Please note that expired Gift Cards may not be eligible for redemption.

3. Limitations: Gift Cards cannot be redeemed for cash or returned for a cash refund, except as required by law. They are non-transferable and may not be resold or used for unauthorized purposes.

4. Lost or Stolen Gift Cards: Sonia Rose Fitness Ltd are not responsible for lost or stolen Gift Cards. Please treat your Gift Card as you would cash and keep it in a safe place.

 

Cancellations

1. Right to Cancel: As a consumer, you have the right to cancel your treatment with us within a specified period. The cancellation period and procedure may vary depending on the nature of the product or service. Please refer to the specific terms applicable to your purchase for detailed information on the cancellation period and procedure. Please refer to our cancellation policy.

2. Notice of Cancellation: To exercise your right to cancel, you must provide us with a clear written notice of cancellation. 

3. Return of Goods: If applicable, you may be required to return any goods received as part of your purchase in their original condition and packaging. You will be responsible for the cost of returning the goods, unless otherwise specified in the relevant terms.

 

Changes to Pricing and Payment Terms

1. Amendment: Sonia Rose Fitness Ltd reserves the right to change our pricing and payment terms at any time, without prior notice. Any changes will be effective immediately upon posting the updated terms on our website. It is your responsibility to review the pricing and payment terms regularly to ensure you are aware of any changes.

2. Continued Use: By continuing to use our Platform or make purchases after the changes to the pricing and payment terms have been posted, you agree to the updated terms.

 

Amendment

1. Amendment to Terms: Sonia Rose Fitness Ltd  may amend these Terms from time to time to reflect changes in our business practices, legal requirements, or for any other reason. Any amendments will be effective immediately upon posting the updated Terms on our website.

2. Notification: Sonia Rose Fitness Ltd will make reasonable efforts to notify you of any material changes to these Terms. You are encouraged to review the updated Terms regularly to stay informed of any changes.

3. Acceptance of Amendments: By continuing to access or use our Platform after the amendments to these Terms have been posted, you agree to be bound by the updated Terms.

 

Copyright

1. Ownership: All content, materials, and intellectual property on our Platform, including but not limited to text, graphics, logos, images, videos, audio clips, and software, are owned by or licensed to us and are protected by copyright and other intellectual property laws.

2. Restrictions: You may not reproduce, distribute, modify, transmit, display, perform, publish, license, create derivative works from, or sell any content or materials obtained from our Platform without our prior written consent.

3. Notice of Copyright Infringement: If you believe that any content or materials on our Platform infringe upon your copyright, please contact us at admin@umatouch.co.uk with the following information: 

   1. a description of the copyrighted work that you claim has been infringed;

   2. a description of the allegedly infringing content or materials; 

   3. your contact information; 

   4. a statement that you have a good-faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law; 

   5.  a statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 

General Provisions

1. Intellectual Property: All intellectual property rights, including trademarks, logos, and copyrights, associated with our Platform, products, or services are owned by or licensed to us. You may not use, reproduce, or distribute any intellectual property without our prior written consent.

2. Limitation of Liability: Sonia Rose Fitness Ltd will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our Platform, products, or services.

3. Indemnification: You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of your use of our Platform, products, or services or your violation of these Terms.

4. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.

5. Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

 

Severability & Entire Agreement

1. Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed severed from these Terms.

2. Entire Agreement: These Terms constitute the entire agreement between you and Sonia Rose Fitness Ltd Touch Limited regarding the subject matter herein and supersede all prior agreements, understandings, or representations, whether written or oral.

 

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Uma Touch Limited

8-10 High Beech Rd, 

Loughton IG10 4BL, UK

Admin@Umatouch.co.uk

07903627743

We are the data controller for the personal data we collect, unless otherwise stated in this notice.

 

Personal Data We Collect

 

Uma may collect the following types of personal data when you use our Services:

 

• Contact information (such as name, address, email address, and phone number).

• Health information (such as medical history, symptoms, and other health-related data provided by you).

• Payment information (such as credit/debit card details).

• Information you provide when you communicate with us (such as emails or messages).

• Usage information (such as IP address, device information, and browsing activity on our website).

• Other information you voluntarily provide to us.

 

How We Use Your Personal Data

 

Uma may use your personal data for the following purposes:

 

• Providing and managing the Services you have requested.

• Processing payments and fulfilling orders for our products or services.

• Communicating with you, including responding to your inquiries and providing customer support.

• Personalizing and improving your experience with our Services.

• Sending you marketing communications, where permitted by applicable law and with your consent.

• Complying with our legal obligations, resolving disputes, and enforcing our agreements.

• Protecting our rights, property, or safety, and the rights, property, or safety of others.

 

Legal Basis for Processing Personal Data

 

We process your personal data based on one or more of the following legal grounds:

 

• Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests.

• Consent: Processing is based on your consent, which you may withdraw at any time.

• Legal obligations: Processing is necessary to comply with our legal obligations.

 

Sharing Your Personal Data

 

Uma may share your personal data with third parties in the following circumstances:

 

• Service Providers: We may engage third-party service providers to assist us in providing the Services. These service providers are contractually obligated to handle your personal data securely and only for the purposes specified by us.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction, subject to applicable laws.

• Compliance with Law: We may disclose your personal data to comply with legal obligations, governmental requests, or for the protection of our rights, property, or safety, or the rights, property, or safety of others.

 

Data Security

 

Uma takes appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

 

Your Rights

 

You have certain rights regarding your personal data, subject to applicable law, including the right to:

 

• Access your personal data and request information about how it is processed.

• Rectify inaccurate personal data.

• Erase your personal data, subject to legal and contractual restrictions.

• Restrict or object to the processing of your personal data, under certain circumstances.

• Withdraw your consent, where processing is based on consent.

• Data portability, where applicable.

• To exercise these rights or for any questions or concerns about the processing of your personal data, please contact us using the details provided in section 10 of this privacy notice.

 

Retention of Personal Data

 

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

 

Contact Us

 

If you have any questions or concerns about our privacy practices or this privacy notice, please contact us at:

 

Uma Touch Limited

8-10 High Beech Rd, 

Loughton IG10 4BL, UK

Admin@Umatouch.co.uk

07903627743

 

Updates to this Privacy Notice

 

We may update this privacy notice from time to time to reflect changes in our practices or applicable laws. We will post the revised version on our website with an updated "Last Updated" date. We encourage you to review this notice periodically.

 

Should you have any further questions about our GDPR and Privacy Policies, please contact Uma on Admin@Umatouch.co.uk